JS / Jcash / Mobile Wallet (MW) Accounts

Opening of Mobile Wallet (MW)

- Level 0 Account

  1. Basic Requirement: Verification of customer identity from NADRA

  2. Customer visits a JCash Retail Agent to open a MW Level 0 Account

  3. Customer provides his/ her original valid CNIC and Registered Mobile Number to the JCash Agent

  4. Upon the completion, the customer will receive an SMS alert confirming the enrolment

  5. Level 0 account holders cannot perform Account-to-Person transfers, Cash in, and cash out till their Biometric Verification (BV)

  6. Level 0 can be upgraded to Level 1 account after biometric verification of customer from NADRA

- Level 1 Account

  1. Basic Requirement: Biometric Verification of customer from NADRA
  2. Customer visits a JCash Retail Agent to open a JCash Mobile Wallet (MW) Level 1 Account
  3. Customer provides his/ her original valid CNIC and Registered Mobile Number to the JCash Agent
  4. Agent performs Biometric Verification of the customer
  5. Upon the completion, the customer will receive an SMS alert confirming their enrolment

  6. * Additionally, once JCash Mobile Wallet (MW) Account is activated, the customer would receive a system generated call, where they would be asked to generate a secret 4-digit M-Pin for use in authenticating all MW based transactions If the customer misses the calls from the system, they always have the option of calling the Jcash call centre (0800-78900) and request for regeneration * No upfront charges or Opening Balance in required for JCash Mobile Wallet (MW) Account opening *Presence of original customer along with original valid CNIC is mandatory at the time of account opening

    Through JCash Mobile Wallet (MW) Account Application

    1. Install JCash Mobile Wallet (MW) Application from Android Playstore
    2. Tap “Open Account” option in the application
    3. Enter the fields with correct Credentials (Active Mobile Number, CNIC, CNIC Issuance Date, Email and Tap the option “Next”
    4. Enter Received One Time Password “OTP” and Tap “Next”
    5. Level 0 Account will be created and a confirmation SMS will be received
    6. Customer should visit nearest JCash Retail Agent for Biometric Verification, in order to enhance the status from Level 0 to Level 1