Mobile Wallet (MW) Accounts

All Jcash retail agents allow for the free-of-charge (FOC) opening of Mobile Wallet Accounts for any valid CNIC holder of Pakistan. It allows your mobile number to become your actual Mobile Wallet Account Numbers, therefore allowing you to easily remember it, carry it with yourself at all times, and perform, and keep track of your transaction activities at any time.

Opening of Mobile Wallet (MW)

- Level 0 Account

Basic Requirement: Verification of customer identity from NADRA

Customer visits a JCash Retail Agent to open a MW Level 0 Account

Customer provides his/ her original valid CNIC and Registered Mobile Number to the JCash Agent

Upon the completion, the customer will receive an SMS alert confirming the enrolment

Level 0 account holders cannot perform Account-to-Person transfers, Cash in, and cash out till their Biometric Verification (BV)

Level 0 can be upgraded to Level 1 account after biometric verification of customer from NADRA

- Level 1 Account

Basic Requirement: Biometric Verification of customer from NADRA
Customer visits a JCash Retail Agent to open a JCash Mobile Wallet (MW) Level 1 Account
Customer provides his/ her original valid CNIC and Registered Mobile Number to the JCash Agent
Agent performs Biometric Verification of the customer
Upon the completion, the customer will receive an SMS alert confirming their enrolment

* Additionally, once JCash Mobile Wallet (MW) Account is activated, the customer would receive a system generated call, where they would be asked to generate a secret 4-digit M-Pin for use in authenticating all MW based transactions If the customer misses the calls from the system, they always have the option of calling the Jcash call centre (111-444-000) and request for regeneration * No upfront charges or Opening Balance in required for JCash Mobile Wallet (MW) Account opening *Presence of original customer along with original valid CNIC is mandatory at the time of account opening

Through JCash Mobile Wallet (MW) Account Application

Install JCash Mobile Wallet (MW) Application from Android Playstore
Tap “Open Account” option in the application
Enter the fields with correct Credentials (Active Mobile Number, CNIC, CNIC Issuance Date, Email and Tap the option “Next”
Enter Received One Time Password “OTP” and Tap “Next”
Level 0 Account will be created and a confirmation SMS will be received
Customer should visit nearest JCash Retail Agent for Biometric Verification, in order to enhance the status from Level 0 to Level 1