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Branchless Banking

Branchless banking can involve:

  • Use of technology, such as payment cards or mobile phones, to identify customers and record transactions electronically and, in some cases, to allow customers to initiate transactions remotely
  • Use of outlets such as post offices and small retailers, that act as agents for financial services providers and that enable customers to perform functions that require their physical presence, such as cash handling and customer due diligence for account opening
  • Offer of at least basic cash deposit and withdrawal in addition to transactional or payment services
  • Backing of a government recognised, deposit-taking institution, such as a formally licensed bank
  • Structuring of the above so that customers can use these banking services on a regular basis (available during normal business hours) and without needing to go to bank branches at all, if that’s what they choose

Examples of branchless banking technologies available in Pakistan are the internet, automated teller machines (ATMs), debit cards, mobile phones etc.

Branchless banking can be used by everyone, regardless of how much money they have in their bank accounts. In order to use these services, it is not mandatory to open a bank account!

Mobile Banking has recently been introduced and has been successful due to the ease of use and convenience. Mobile Banking is when a person can use his/her mobile phone to perform financial transactions.

The branchless banking network is based on banking agents. The banking agents are generally shops and postal outlets. The quality of service, cash management, and customer care will all be dependent upon the agents and the bank.

Making banking transactions is an easy task which does not require any special device. All one needs is a regular cell phone which is able to receive and send texts. Consumers can easily make transactions through their phones and can use the various mobile services provided by the financial institutions.

All mobile banking services are perfectly secure. The financial institutions have protected networks, where the transactions are kept safe and are handled meticulously. However, all consumers are required to take care of their passwords at all times, just as they would with their banking accounts.

Benefits of Mobile Banking
Mobile banking has many advantages. Some benefits of mobile banking include:

  • Easy to use
  • SMS is a common messaging tool amongst clients
  • Relatively affordable for its consumers
  • Allows the clients to get real-time information about their accounts and transactions
    24 hour service
  • Physical visit to the bank is not required
  • Mobile banking is especially beneficial to the rural populace since it provides them with the
  • Ease of banking without traveling to branches and it also provides services at a lesser rate.

Mobile Banking Services
Types of transactions vary from one service provider to the other. These transactions can involve anything from:

  • Text alerts
  • Checking your account balance
  • Bills payment
  • Transfer of money
  • Buy prepaid mobile vouchers
  • Make donations

For details on JS bank’s branchless banking facility please follow link: https://jsbl.com/jcash/

There are retail shops that offer banking services and have a logo outside to indicate that certain banking services can be availed there.

The variety of services provided by retailers include:

    • Maintaining an Account
    • Making Mobile Phone Payments
    • Purchasing Mobile Voucher
    • Payment of Utility bills
    • Money Transfer

ATM: A bank card is given to you by your bankand allows you to get cash from your account using a special machine called anAutomated Teller Machine or ATM

  1. Using an ATM
  2. Insert your ATM Card
  3. Enter your PIN
  4. Select ―Withdrawal
  5. Several Amounts will be displayed on the screen or enter the amount you want by pressing the numbered buttons
  6. Choose the account you want to withdraw from if asked
  7. Take your cash
  8. Take your card
  9. Take your withdrawal slip

ATM

To use your ATM or debit card, you must have a PIN. This is chosen when you receive your ATM or debit card. Usually a PIN is a 4- to 6-digit number that you choose and keep private. Each time you use your ATM card, you enter the same PIN.

The PIN is additional protection against someone else using your card to take money from your account. What if someone steals your wallet and finds your ATM card? What if you lose your ATM card? Only someone who knows your PIN can use your ATM card.

You must remember the number itself! Choose a number that will be easy to remember. Keep your PIN number to yourself. Don‘t tell anyone else what it is!

A debit card is another way to make banking transactions electronically.

In addition to using it at ATMs, you can use a debit card to pay for goods you purchase in many stores. You must have the money in your account at the time of purchase. The amount of your purchase is deducted from your account immediately. You will receive a regular statement from the bank, showing the total amount deducted from your account and your remaining balance.

ATM (or bank) and debit cards are often the same card but they function in different ways. You use bank cards to withdraw, deposit or transfer cash from one account to another. For withdrawals and deposits, you choose which account you want to use. In contrast, debit cards only take funds from your bank account; usually you do not have a choice. Debit cards can be used to purchase goods. At the time of purchase, you can also choose to use your debit card to withdraw cash from your account as well as pay for the purchase. The store owner needs to have a special machine that enables such transactions with your bank.

Another type of card commonly known as a credit card; ATM and debit cards are NOT credit cards; however, they make banking much more convenient by enabling you to use your account in multiple locations at any time. But, if you use these cards to withdraw cash or buy something, you must have money in your account to cover the amount of the transaction. A credit card is different. It offers instant credit to qualified card holders.

People with a good credit history with a bank can obtain a credit card.When you use a credit card to pay for goods, you are actually borrowing money from the bank that issued the card. Instead of deducting the amount of each purchase from your account at the time of purchase, the bank will pay the vendors and send you a credit-card bill every month showing all of the purchases you made with the credit card. If you do not pay this bill within 30 days, the credit-card company will begin charging you interest on the unpaid balance.

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*Source: www.financialeducation.pk