+92 (21) 111-654-321
+92 (51) 111-654-321
+92 (21) 111 JS BANK
+92 (21) 111 57 2265
+92 (21) 263 1803
+92 (21) 3279 9009
JS Bank Limited
Shaheen Commercial Complex
Dr. Ziauddin Ahmed Road
P.O. Box 4847, Karachi-74200
Sindh, Pakistan
Visit any branch/ATM Hotline
Website
www.jsbl.com
Post
JS Bank Customer Care Unit, 7th Floor Fakhri Trade Center, Shahra-e- Liaqat, Karachi
WhatsApp Bot
+92 348 700 3000
Mobile Banking Live Chat
+92 330 200 1010
SMS
SMS 8012 Chat <space> text
JS Mobile
For blocking of card, cheque stop, lodging a dispute, service request processing or an account inquiry, please be advised that the Bank can only process these instructions after client authentication.
Private Banking Client
0800-00010
Calling from outside Pakistan
+92 (21) 3279 9009
1. Card / Cheque Block (Request to block Debit Card or Credit Card, report lost or stolen card, cheque stop etc.)
2. Dispute or a fraud report (ATM cash withdrawal dispute, IBFT dispute, any other report of unauthorized activity or transaction in your account)
3. Service Requests (Card activation, credit card personal details update, e.g. mailing address, contact number and email address, credit card statement request, new debit card request etc.)
4. Account inquires (account status, account balance etc.)
5. Transaction Authorization Concerns
Complaints are formally responded within seven (7) business days.
State Bank of Pakistan (SBP)
BC & CPD - State Bank of Pakistan, Central directorate, I.I. Chundrigarh Road, Karachi.
www.sbp.org.pk | Email: [email protected]
Dedicated helpline: 111-727-273, +92(021) 3245 3555
Banking Mohtasib Pakistan (BMP)
Banking Mohtasib Pakistan Secretariat, 5th floor, Shaheen Complex, MR Kiyani Rd, Karachi.
www.bankingmohtasib.gov.pk | Email: [email protected]
Phone: +9221-99217334 to 38
Federal Insurance ombudsman (FIO)
Federal Insurance Ombudsman Secretariat 2nd floor, PRCS Annexe Building, plot# 197/5, DR Daudpota Road, Saddar, Karachi.
www.fio.gov.pk | Email: [email protected]
Phone: 021-99207761 - 021-99207762
Securities & Exchange Commission of Pakistan (SECP)
Securities & Exchange Commission of Pakistan, NIC building, 63 Jinnah Avenue, Blue Area, Islamabad.
www.secp.gov.pk | Email: [email protected]
Phone: 0800-88008
Pakistan Remittance Initiative (PRI)
Pakistan Remittance Initiative Camp Office, State Bank of Pakistan 4th floor, Main building, I.I. Chundrigar Road, Karachi, Pakistan.
www.pri.gov.pk | Email: [email protected]
Phone: +92-21-111-727-774
Prime Minister's Performance Delivery Unit (PMDU)
National Productivity Organization, 11th floor, Shaheed-e-Millat Secretariat, F-6/1, Islamabad, Pakistan.
www.pmo.gov.pk | Email: [email protected]
Phone: (051) 9201637
Pakistan Citizen Portal Manual Guide:
http://pmdu.pmo.gov.pk/manuals/pakistan-citizen-portal-manual-2.0.pdf
Internet Banking
