JS Bank Survey

YOUR FEEDBACK MATTERS TO US!

Please enter your Name: If "Yes", please enter your Account Number: Please select the branch visited:

Are you a Customer? Yes No If “No”, please enter your 13-digit CNIC Number: Call Back Number:

S no	Question	Rating
01.	Was the branch neat & clean? Please rate the overall ambiance.	Dissatisfied 1 2 3 4 5 6 7 8 9 10 Satisfied
02.	Were you greeted by the staff when you entered the branch?
03.	Did the branch staff provide you with correct and accurate information about JS Bank's products and services?
04.	Was the purpose of your visit fulfilled to your satisfaction?
05.	Was the purpose of your visit to the branch fulfilled without any delay?
06.	How would you rate branch staff behavior with you during your visit?	Dissatisfied 1 2 3 4 5 6 7 8 9 10 Satisfied
07.	On a scale of 1 to 10, would you recommend JS Bank Services to your friends and family?	Dissatisfied 1 2 3 4 5 6 7 8 9 10 Satisfied

Suggestions to improve:

Address: Shaheen Commercial Complex
Dr. Ziauddin Ahmed Road P.O. Box 4847,
Karachi-74200 Sindh, Pakistan

Phone: +92 (21) 111-654-321, +92 (51) 111-654-321